Your Stay at South County Hospital
401 782-8000, Main Hospital Number
Welcome to South County Health (SCH). We are proud to provide a full range of medical services. At the center of our healthcare system is South County Hospital, a 100-private bed facility offering a breadth of healthcare services, programs, and technologies.
Here you’ll find helpful information you’ll need during your stay at South County Hospital. On behalf of all the employees of SCH, we want you to be informed participants in your health care and we encourage you and your family to ask questions as we strive to provide personalized, quality care.
View our way-finding campus map.
At South County Hospital you’ll find spacious, single-patient rooms, each furnished with a full bath and ample room for a loved one to spend the night. Each room is equipped with internet connections and access to electronic medical records for care providers.
If you are a maternity patient arriving to the Hospital, you will be admitted to a private birthing room, which features special light and equipment, including a birthing bed, rocking chair and television, allowing you to remain in this room for both labor and birth. Family-focused care for the postpartum stay provides maximum opportunities for first-time parents to learn new skills, and a review for parents who have already learned basic care and safety.
Patient ID Bracelet
When you arrive, you’ll be met by a member of our Patient Access Team who will ask a host of questions and place a patient ID bracelet on your wrist. This bracelet contains important information for your safety. We require you to wear it until you leave the hospital.
Hospitalists are Board Certified physicians, nurse practitioners, and physician assistants trained in internal medicine and/or family medicine who devote their practice to the care of hospitalized patients. In devoting their practice to the care of hospitalized patients, hospitalists concentrate on the unique aspects of hospitalized patients' needs, working with nurses and other caregivers as an integrated patient-care team. Our hospitalists team is dedicated to providing patients the highest quality medical care and attention during their hospital stay.
The director of our hospitalists is Louis J. Rubenstein, MD, FACP.
Your Patient Advocate
At South County Hospital, we are committed to delivering the highest quality, most compassionate care. We respect each patient's right to self-determination, comfort, self-expression and dignity. While at the hospital, our Patient Advocate is your resource should you have a concern about your care or that of a loved one. Contact our Patient Advocate at firstname.lastname@example.org or by call 401 788-1650.
Patients are asked not to bring items of value to the Hospital. If you do, they should be locked in your patient room closet or in the Hospital’s safe. Ask your nurse for a programmable lock. The Hospital does not accept responsibility for items of value and does not reimburse for lost or missing items.
Meal Services and Schedule
In your room you’ll find a dining services menu. Your Diet Tech will visit your room to take your order. If your doctor has prescribed a modified diet, some items on the menu may not be appropriate for you. Your Diet Tech will assist in making the appropriate selections. The service hours are:
- Breakfast: 7 – 10:30 a.m.
- Lunch: 11:30 a.m. – 1:30 p.m.
- Dinner: 5 -6:30 p.m.
Guests are welcome to dine in our cafeteria, located on the ground floor of the Sturges Wing. Learn more.
In order for non-English speaking patients to receive the best possible care, it is critical that they understand every aspect of the medical process. South County Health has the Stratus Video Interpretive IPAD that offers American Sign Language, as well as multiple languages. Stratus Video is a cloud-based video remote interpretation service that uses innovative technology to connect healthcare providers with licensed interpreters in over 175 spoken and signed languages in less than 30 seconds, on-demand.
We can also connect with a live interpreter, upon patient request, through the Commission for the Deaf and Hard of Hearing of RI for those who are hearing impaired or deaf.
A bedside telephone is available to all patients except in the Intensive Care Unit. Family and friends can access your room via telephone by dialing the Hospital’s main number: 401 782-8000. To make a:
- Local call: Dial 9, then the telephone number
- Long distance call: Dial 737, then 0 and the telephone number. Long distance calls may be placed collect, on a calling card, or billed to a credit card.
Cell phone use is not permitted because it may interfere with patient medical and life support equipment. For patient safety, we ask visitors to use cell phones in one of the family waiting areas or main lobby.
South County Hospital is pleased to offer our patients a flat screen television in each room. The fee is $6.95 per day plus service and sales tax, not to exceed 5 days for any single admission. For your convenience the charge will be placed on your home telephone bill as “HOSPTELCHG” or you may receive a separate invoice from “UTC Billing, United Telemanagement Corp.” Please call 401 788-1088 with any questions.
Complimentary WiFi Service
We provide complimentary wireless internet access to our guests and visitors. Simply connect to the “Internet Access” network with your wireless device. For WiFi support please call our toll free WiFi support Help Desk at (800) 235-0757.
Mail, Flowers, Newspapers
Mail and flowers are delivered daily to patient rooms. Family and friends should address your mail to:
- Your Name
South County Hospital
Your Room Number
100 Kenyon Ave.
Wakefield, RI 02879
If you don’t know a patient’s room number please call Patient Information at 401 788-1488.
All medications you take while in the Hospital are prescribed by your doctor, dispensed by the hospital pharmacy and administered by a nurse. Patients are not permitted to administer their own drugs or keep personal medications at their bedsides.
For health and safety reasons, South County Hospital is a smoke-free facility. Smoking is not permitted anywhere on the Hospital campus. If you are a smoker, this may be a difficult adjustment. Talk with your nurse or doctor about what you can do to ease the stress of not smoking. We have alternatives to curb your habit during your stay.
Find a list of important phone numbers you may need during your stay.