Checking in with Dr. Robert Gianfrocco

Published 05/04/2016

Dr. Robert Gianfrocco is a native Rhode Islander. He grew up in Johnston and Providence and attended the University of Rhode Island before continuing on to medical school. He is a board certified Family Medicine physician and for the last 16 years has devoted his practice of medicine to emergency and urgent care.

Q. What is the difference between an ER versus an Urgent Care facility?
A. While both emergency rooms and urgent care facilities provide immediate service to patients of all ages for a wide variety of conditions, urgent care is more focused on needs that can be treated relatively quickly and without specialist care or equipment that only a hospital-based ER can provide. A hospital ER is best suited to treat immediately life-threatening complaints such as chest pain, potential stokes,  severe abdominal pain or significant injury/trauma.  An urgent care center can treat simple fractures, lacerations, sprains, strains, bronchitis, asthma attacks, colds, flu, sunburn, rashes, bug bites, ticks, and poison ivy to name a few of the more common reasons folks come in for care. We can also perform checkups, physicals, and tests required for travel or employment—all with convenient, quick service at less cost than an ER.

Q. What sets the South County Health Urgent Care centers apart from others in the area?
A. Our urgent care centers, located on Route 2 in East Greenwich and on Route 1 in Westerly, differ from others in two significant ways. The first is that we are always staffed by an experienced board certified physician and experienced registered nurses. The second is that our providers have strong backgrounds in family medicine, urgent care, or emergency medicine—all of which add up to optimal skills for the urgent care setting. These distinguishing features allow us to deliver the highest quality care. Also, as a member of South County Health, we have a fast-track connection with the staff and services at South County Hospital and its affiliated specialty groups when the need arises.

Q. Who is on staff in the South County Health Urgent Care centers?
A. Our core staff includes board certified physicians, registered nurses, nurse practitioners and physician assistants. Our staff is passionate about providing quality urgent care to patients and honored to now have the opportunity to bring this level of care to Westerly. The Urgent/Walk-In Care Center at South County Health’s Medical & Wellness Center on Route 1 in Westerly (not far from the Walmart plaza) is large and bright and beautifully designed. And it’s equipped to enable us to provide fast yet thorough quality care. We think patients will be pleased and we look forward to surpassing their expectations.