For questions about your Medical Group bill or for non-patients looking to pay a patient's bill, call 401-788-3929. To pay a Medical Group bill using the link below, you must be enrolled in our Medical Group Patient Portal. If you need assistance in enrolling in the Medical Group Patient Portal, please CLICK HERE to send an email to our support team.
If you received a bill from South County Hospital (accounts starting in "V"), you should pay your bill using the secure Hospital Patient Portal. This includes patients who have visited our Emergency Department or Express Care, used hospital-based lab services, or who have stayed in the hospital.
First, be certain you are entering the account number and not the statement number. The account number can be found under the statement date on your bill.
Next, confirm that you are accessing the correct Patient Portal.
If you're still having trouble, contact Online Bill Support at (401) 788-3929.
If you do not see the correct location for your provider listed, please choose any location listed. Your bill will still securely pay online and you will receive a confirmation.
If you received a bill, it may be for co-pays and deductibles that were not previously paid. If you have a question about a specific charge on your bill, call the Online Bill Pay support number listed above (please note: the phone numbers for Bill Pay support are different depending on whether you are a patient of South County Hospital or you are a patient of the South County Medical Group provider practices).
Yes, South County Health and South County Medical Group both accept credit card payments through the Online Bill Pay portals.
Yes. If you wish to pay by check, please mail your payment to:
South County Health Attn: Patient Accounts 100 Kenyon Ave. Wakefield, RI 02879
Please do not send cash.
If you cannot pay for this bill in full, a representative from South County Health can help you arrange a formal payment plan. If you are paying a bill for South County Hospital, please call (401) 788-3820.
South County Health is proud of its commitment to provide quality care to all who need it. If you have trouble paying for your care, we can help. Our Patient Financial Advocacy Program reaches out to patients with payment and financial support options at the time of registration. The office is located at the Emergency Room entrance and is open from 11:00 a.m. to 9:30 p.m. Sunday – Saturday. An advocate can be reached by calling (401) 788-1383.
Billing & Collections
View a copy of South County Health's Billing & Collections Policy
Please note that all patients are now required to have credit card on file to schedule an appointment.
To better serve all patients, we've implemented a $50 no-show policy for appointments that are missed or canceled with less than 24 hours' notice. This helps us offer open slots to others who need care. The card will only be charged if that happens.
Masking Update
Starting January 5, masking will be required for all healthcare workers, patients, and visitors in all patient care areas and high-traffic areas (e.g., lobby and waiting rooms) at South County Hospital and all South County Health locations. This includes Express Care, Lab, Diagnostic Imaging, Primary Care, Center for Women’s Health, and specialty practices.