South County Hospital Earns 17th Consecutive Outstanding Patient Experience Award — Only Hospital in Rhode Island to Achieve This Distinction

South County Hospital is proud to announce it has once again been recognized with the Outstanding Patient Experience Award from Healthgrades — marking 17 consecutive years (2010–2026) of this prestigious honor. This recognition places South County Hospital among the top 5% of hospitals nationwide for Outstanding Patient Experience and an even more elite group of only 27 hospitals nationwide to earn the award for 17 straight years, and the only hospital in Rhode Island to do so.

"This recognition reflects the commitment of our entire team — from our providers and nurses to our support staff and volunteers — to creating an exceptional experience for every patient who walks through our doors," said Aaron Robinson, President and CEO of South County Health. "Outstanding patient care is about more than just delivering excellent clinical outcomes; it's also about making every patient feel heard, respected, informed, and cared for throughout their healthcare journey. We are honored that our patients continue to recognize the compassion, personalized attention, and high-quality care that define the South County Health experience."

The Healthgrades Outstanding Patient Experience Award recognizes hospitals that consistently deliver exceptional care while placing patients at the center of every interaction. Based on patient survey data, the award reflects excellence in communication, responsiveness, cleanliness, and the overall quality of the patient experience. Healthgrades distinctions are widely recognized by patients seeking trusted information when choosing where to receive care, particularly for elective procedures.

In addition to this milestone, South County Hospital has recently earned several other top Healthgrades distinctions, including:

•    5-Star Rating for Treatment of Heart Failure (2025-26)
•    5-Star Rating for Treatment of Chronic Obstructive Pulmonary Disease (2025-26)
•    5-Star Rating for Treatment of Pneumonia (2025-26)
•    Pulmonary Care Excellence Award (2025-26)
•    5-Star for Treatment of Diabetic Hospitalizations (2026)
•    5-Star for Outpatient Total Knee Replacement (2026)
•    5-Star Rating in Vaginal Delivery (2024-25) - Top 10% in the Nation
•    5-Star Rating in C-Section Delivery (2024-25)

These recognitions reflect South County Hospital's continued commitment to delivering exceptional clinical outcomes while providing every patient with a compassionate, personalized, and high-quality healthcare experience.
 

Last Updated

July 30, 2026