South County Health has partnered with AblePay to help patients manage out-of-pocket medical expenses, saving our community members money and time.
As an AblePay member, patients have flexible payment options on every South County Health bill and the full support of AblePay's billing experts if there are any questions.
The program is NO-COST, does not impact credit, and works with any primary health insurance, including Medicare. Family members can also be included on an individual’s AblePay account. It can also be used by those who have no health insurance and are considered “self-pay.”
WITH ABLEPAY, YOU CAN:
- Choose flexible payment options based on each bill
- Pay over time with 0% interest charges
- Manage bills securely through one convenient Member Portal
- Add family members or anyone whose medical bills you are willing to manage
- Get help from a dedicated member support team
HOW DOES ABLEPAY WORK?
Step 1: Enroll at ablepayhealth.com/southcountyweb/
Step 2: Show your AblePay Card
Receive your AblePay card in the mail and show it with your primary insurance at your next medical visit.
Note: Patients who enroll before a medical visit or during the check-in process can still enjoy the benefits of AblePay even if they have not yet received their physical card in the mail. They should let their provider know they are an AblePay member and present their AblePay card at future visits once it arrives.
Step 3: Billing Processing
The charge will be processed by your primary health insurance first. You will still receive your Explanation of Benefits. The portion you are responsible for paying will be sent to AblePay.
Step 4: Finalize Payment
When your bill is ready, AblePay will notify you via email and text to visit your AblePay member portal, giving you 5 days to choose from a selection of payment options.
FREQUENTLY ASKED QUESTIONS
AblePay assists medical providers by helping reduce their receivable times and expenses. In exchange for prompt payment, providers are willing to offer us a lower rate, covering our business costs. We do not charge interest on healthcare balances or charge a fee for carrying a balance.
No, it is entered as a secondary insurance only for the purpose of the bill being sent to AblePay for payment processing.
Yes, you will still receive your Explanation of Benefits (EOB) from your insurance carrier.
Yes, you can include anyone under your account that you wish to be financially responsible for, even if their health insurance is different than yours.
Yes, AblePay is HIPAA compliant and takes the security of your Protected Health Information (PHI) seriously.
Your payment information is protected using secure encryption technology. Instead of storing your actual financial information, a unique secure code (called a token) is used to process payments, helping keep your information safe.
No, at this time AblePay does not assist with medical expenses related to prescriptions, dental, or vision.
If you no longer wish to enjoy the benefits of an AblePay Health membership, please send written notification to AblePay Health. They will deactivate your membership and any new claims will not be processed. You will remain responsible for all outstanding balances prior to deactivation.
NEED HELP? CONTACT ABLEPAY
Customer Service Phone: 484-292-4000
Customer Service Email: support@ablepayhealth.com
For More Information Visit: AblePayHealth.com
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