'Get Care NOW' launches to ease patient wait times for care

Published 11/10/2021

South County Health recently launched its “Get Care NOW” online portal to help patients with non-life-threatening injuries and illnesses access care with less wait time.

A link to the portal can be found on the healthcare system’s website homepage – southcountyhealth.org – or by typing getcare.southcountyhealth.org in your internet address bar.

Using the portal, patients can view the approximate wait times at the location of their choice – Express Care in East Greenwich and Westerly, and at the South County Hospital Emergency Department.

In addition, patients can click the ‘Get in Line’ function before leaving for the location to ensure that the time spent traveling for care means less time spent sitting in the waiting room.

For those occasions when patients can wait to see a provider, the ‘Save Your Spot’ function allows patients to schedule a time in the Express Care or Emergency Department later the same day or the following day.

These options are designed for non-life-threatening conditions only and are used with the understanding that patients who arrive before or after a patient who used Get Care NOW and have a serious medical condition that needs immediate attention will be triaged accordingly.

LOCATIONS

South County Health’s Express Care locations currently include East Greenwich and Westerly, with an additional location opening in Warwick in early 2022.

Express Care – East Greenwich
3461 South County Trail (Rte. 2)

Express Care – Westerly
268 Post Rd. (Rte. 1)

South County Hospital Emergency Department - Wakefield
100 Kenyon Avenue

For detailed info about our Emergency Department and Fast Track, as well as our ongoing facility upgrades, visit our South County Health Upgrades website.