The Centers for Medicare and Medicaid (CMS) again ranked South County Hospital with an overall rating of 5 Stars, the highest rating possible. South County Hospital was one of only two hospitals in Rhode Island to receive a 5 Star rating.
CMS developed the star rating system in 2017 so consumers can quickly and easily assess the patient experience and care information to help them choose where to get their healthcare services.
Included among the ratings are results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, a national survey that asks patients about their experiences during a recent hospital stay. HCAHPS star ratings allow consumers to more easily compare hospitals using a 5-star scale, with more stars indicating better quality care.
Hospitals are ranked on such categories as survey of patients’ experiences, timely and effective care, complications and death, unplanned hospital visits, use of medical imaging, payment and value of care.
The results of the quality of care ratings at over 4,000 Medicare-certified hospitals, including over 130 Veterans Administration (VA) medical centers, across the country can be found on the Hospital Compare website. The information on Hospital Compare helps consumers make decisions about where to get health care, and encourages hospitals to improve the quality of care they provide.