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SCH leads RI with two 5-Star ratings from CMS

Published 07/29/2020

South County Hospital is the only hospital in RI to receive a Double 5-Star rating from the Centers of Medicare and Medicaid (CMS) in the recent Hospital Compare report.

The CMS Hospital Quality Star Rating was created by Medicare to help healthcare consumers make informed decisions by simplifying complex criteria that measures healthcare quality.

As a result of data collected by CMS, South County Hospital measured the highest rating of 5-Stars in overall Hospital Quality and Patient Experience in the ratings released in July.

Patient Experience is measured using a national survey that asks patients about their experiences during a recent hospital stay. The survey is administered by HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems).

The overall hospital rating includes a variety of measures calculated by CMS, the federal agency that runs the Medicare program, including the Hospital Inpatient Quality Reporting (IQR) Program and the Hospital Outpatient Quality Reporting (OQR) Program.

South County Hospital measured above the national average in:

  • Safety of Care (hospital acquired infections, complications of hip/knee surgery, and other patient safety indicators)
  • Low Readmission Rates (patients readmitted within 30 days of inpatient discharge)
  • Patient Experience (HCAHPS survey)

South County Hospital is accredited by The Joint Commission and is the recipient of numerous accreditations, awards and recognitions for high quality care and excellence in patient satisfaction.

Results of the Hospital Compare are listed and explained on the Official U.S. Government Site for Medicare.